Refund and Returns Policy

Thank you for visiting ProDentim.
We value your trust and want to provide full transparency on how refunds and returns work for our website.

Please note that ProDentim is a review and information-based website.
We do not manufacture, store, ship, or sell physical products directly on our site.

Because of this, our Refund and Returns Policy works in a specific way, as explained below.

1. No Direct Sales on Our Website

ProDentim does not sell products directly.
All purchases made through our website are completed on third-party or official product websites.

Since we do not process payments, handle shipping, or manage orders, we cannot:

  • Issue refunds
  • Accept returns
  • Replace damaged products
  • Respond to shipping-related issues

All such concerns must be handled with the official seller from whom you completed the purchase.

2. Affiliate & Third-Party Purchases

When you click on any link on our website, you may be redirected to:

  • Official product websites
  • Supplement vendors
  • Third-party retailers
  • Authorized sales pages

These sellers may have their own refund, return, or replacement policies, which will apply to your purchase.

We strongly encourage you to review those policies before completing your order.

3. How to Request a Refund

If you purchased a product through a link on ProDentim and wish to request a refund:

  1. Visit the official website where you placed your order.
  2. Locate their “Refund Policy,” “Returns,” or “Support” page.
  3. Contact their customer support team directly.
  4. Provide your order number, billing details, and proof of purchase.

They are responsible for processing refunds according to their terms.

4. Incorrect, Damaged, or Missing Orders

If your order arrives:

  • Damaged
  • With missing items
  • Incorrect
  • Defective

You must contact the official seller or the store where the purchase was made.
They will assist you with:

  • Replacements
  • Refunds
  • Exchanges
  • Reshipments

ProDentim has no control over shipping or product handling.

5. No Guarantee of Refunds

We do not guarantee refunds for purchases made from third-party websites.
Each seller has its own rules and approval process.

Your eligibility depends entirely on the official seller’s policy.

6. Contacting Us

If you have questions about this Refund and Returns Policy, or if you need help locating the official seller’s support page, you can contact us.

📩 Email: contact@prondentiim.com
🌐 Website: https://prondentiim.com/

Please note:
We can guide you on how to reach the correct seller, but we cannot issue refunds ourselves.